Do you have a bricks n mortar store or are you only online?
We are based in Australia and have only online stores, one in USA and one in Australia. We are on Amazon.com (USA) for all our homewares and artificial plants in pots, and we are on Amazon.com.au (AUSTRALIA) for our grey twig loofah kitchen set.
You are out of stock for one of your products, will they be back again soon?
Yes, we try to keep all our products in stock but due to recent growth, we've been out of stock for some of our items, but they will be back very soon.
Can we get emailed when you get new items in your store?
Yes, please email us at email@example.com and we will update you when new products are launched.
Is the plant fixed inside the pot?
Yes, the artificial plant is fixed inside the pot with pebbles and a light glaze to keep them in place.
Can I track my order?
Yes, you can track your product delivery through Amazon who will ship your products.
Where do you ship to?
Our usa store ships to USA, Canada and Mexico and our Australian online store ships to Australia.
What are your shipping rates?
Shipping is through Amazon. (with only a few exceptions, most products are shipped free if you have amazon prime)
Can I return products?
We want everyone to be happy. You have 30 days after receiving your item to request a return. Please contact us for a return or exchange if you are not 100% delighted in your product. firstname.lastname@example.org We will fix the problem immediately.